Orders and delivery

How can I complete my order?

Thank you very much for your interest in our footwear. Our online store is open, and you can purchase the shoes directly from our website.

However, our ultimate goal is to ensure that you receive the perfect shoe tailored specifically to the forces you generate during your activity, such as running or walking. We now have an online calculator which allows you to enter your details so that you can optimise the shoe choice. Alternatively, If you have any questions or would like us to recommend the most optimal shoes for you and your performance, please fill out our form. Our team will carefully review your responses and advise you on the optimal shoe that is finely tuned to your unique requirements.

We recommend increasing the shoe size by half a size when purchasing.

How can I track my order?

Once your order has been dispatched, you will receive a tracking number and a link for access to the tracking platform via email. You can use this tracking number and link to monitor the status and whereabouts of your order. 

What delivery options are available?

At the moment, we only offer standard shipping, which typically takes between 2–5 working days from the completion of your online purchase.

How long does delivery take?

Delivery times may vary depending on your location. Standard shipping usually takes 2–5 working days from the completion of your online purchase.

How much does it cost?

Shipping is charged at a flat rate of $15 (0–2kg). If your order exceeds 2kg in shoe value, the shipping cost will be doubled. The final shipping cost will be calculated at checkout.

Why has my order (or one of my items) been cancelled?

Orders may be canceled due to various reasons such as stock availability, payment issues, or technical errors. If your order has been canceled, you will be notified via email, and any payment made will be refunded promptly.